Privacy Policy — AfrolandX Rides

1. Introduction

AfrolandX Rides ("we", "us" or "our") operates the AfrolandX Rides mobile application and related services (the "Service"). This Privacy Policy explains how we collect, use, share and protect personal information when you use the Service.

The entity responsible for your personal information is [Insert registered company name], with its registered office in Nigeria at [Insert official address]. This policy must be reviewed against Nigeria's applicable data-protection requirements before publication.

2. Information we collect

We collect the following categories of information when you use the Service:

Account information

Name, email address, phone number and password (stored in hashed form);
Profile photo, where you choose to provide one;
Language, notification and payment preferences.

Location information

Precise or approximate device location, used to set pickup, calculate routes and match Passengers with nearby Drivers;
Pickup and drop-off locations associated with a Ride.

Device information

Device type, operating system and app version;
Device identifiers, IP address and mobile network information;
Push-notification tokens, session information and diagnostic data needed for account and ride notifications.

Ride information

Trip details, including timestamps, route, distance and duration;
Fare and payment-related information, payment references and payment status. Full card details are handled by Paystack;
Ratings, ride chat messages, SOS alerts and reports submitted through the Service.

Driver onboarding information

Personal information, phone, address and date of birth;
Driver licence number, expiry date and licence document;
Vehicle make, model, year, colour, category, registration number and registration document;
Additional documents submitted for administration review.

3. How we use information

We use the information we collect to:

Provide, operate and maintain the Service;
Match Passengers with Drivers and facilitate Rides;
Process payments and prevent fraud;
Provide customer support and respond to enquiries;
Improve the Service, including through analysis and diagnostics;
Comply with legal obligations and enforce our Terms & Conditions.

4. Information sharing

We may share personal information in the following circumstances:

Between Passengers and Drivers — limited information (such as first name, photo, vehicle details and pickup location) is shared to complete a Ride;
With service providers — third parties that help us operate the Service, including payment processors, cloud hosting providers, analytics providers and customer support tools, under contractual confidentiality obligations;
For legal reasons — where required by law, regulation, court order or to protect the rights, property or safety of AfrolandX Rides, our users or the public;
In connection with a business transaction — such as a merger, acquisition or sale of assets, subject to appropriate safeguards.

We do not sell personal information.

5. Service providers

A current list of service providers that process personal information on our behalf is maintained at [Insert link to sub-processor list]. This list may be updated from time to time.

6. Data security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. These measures include encryption in transit, access controls and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.

Specific security certifications or standards: [Insert any applicable security certifications or standards].

7. Data retention

We retain personal information for as long as necessary to provide the Service and for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific retention periods:

Account information: retained while your account is active, and for [Insert retention period] afterwards;
Ride information: retained for [Insert retention period];
Support communications: retained for [Insert retention period].

8. Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you;
Request correction of inaccurate information;
Request deletion of your information, subject to legal retention requirements;
Object to or restrict certain processing;
Request portability of your information;
Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at support@afrolandx.com.

9. Cookies and similar technologies

The App uses SDKs and similar technologies from Firebase, Google Maps services, Paystack and notification providers to authenticate users, display maps, process payments, deliver notifications, store ride data and operate support features. This informational website does not provide ride booking or payment processing.

10. Children's privacy

The Service is not intended for children. The final minimum age and any guardian requirements must be confirmed for the Nigerian service before publication. If you believe a child has provided personal information, contact us so we can review it.

11. International transfers

Your personal information may be transferred to, stored in, and processed in countries other than the country in which you reside. Where we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place, as required by applicable law.

Applicable transfer mechanisms: [Insert applicable transfer mechanisms].

12. Contact information

For privacy-related questions or requests, contact:

Data protection contact: support@afrolandx.com
Registered company name: [Insert registered company name]
Registered address: [Insert official address]

13. Policy updates

We may update this Privacy Policy from time to time. Where changes are material, we will provide reasonable notice through the App or by other appropriate means. The date of the most recent update is shown at the top of this page.

Reminder: this page contains placeholders and structural clauses only. It must not be published as a final Privacy Policy until it has been completed and reviewed by qualified legal advisors and the relevant data protection contacts at AfrolandX.